Solstice covers all aspects of Property Management beginning with a data-driven 5-year action plan that encompasses Financial Services, Board & Resident Relations, Apartment Transfers & Leasing, and Crisis Management.
Total Project Management and coordination for all capital improvement and construction projects in residential, commercial, and industrial properties.
Identifying and reducing energy consumption for the managed buildings is a crucial element of our energy conservation program. In partnership with the New York City Mayor’s Office and PlanNYC program, we are committed to reducing greenhouse emissions in the building we manage by 30% by 2032.
Supporting our clients with their insurance needs, from coverage advice and negotiation to claims support.
Our full-service approach blends operational excellence with strategic planning to maximize the long-term performance of every building we serve. Whether managing a 20-unit co-op or a historic condominium with 400+ units, we bring tailored expertise, high-touch service, and a future-focused mindset to every aspect of the job.
We take responsibility for every moving part of a property’s performance, from the daily to the strategic:
We manage billing, collections, accounts payable, and budgeting through Vantaca and AvidXchange. Real-time dashboards and internal controls ensure that Boards can track financials, monitor receivables, and access reports on demand.
We build strong, responsive relationships with Board members, aligning with your vision, preparing detailed action lists, and facilitating productive monthly meetings with customized support.
Our team responds to all inquiries within one business day and hosts welcome sessions at new buildings to foster trust, transparency, and open dialogue from day one.
We support hiring, onboarding, and performance management to ensure your building staff operates efficiently, professionally, and in alignment with city regulations and service expectations.
We maintain trusted relationships with the city’s top contractors and suppliers. For non-emergency work, we solicit at least three bids and present clear comparisons to the Board for approval.
We develop 5- and 10-year capital improvement budgets based on property walkthroughs, system lifespan forecasts, compliance requirements, and Board input, ensuring sustainability and financial readiness for major repairs.
Our internal compliance team leads monthly legal briefings, tracks city mandates, and leverages tools like Jack Jaffa’s platform to alert managers of violations in real-time, keeping your building ahead of the curve.
Our Sales & Leasing Department, led by in-house counsel, oversees application processing, right of first refusal waivers, Board interviews, and closings, usually within 72 hours of submission.
From fire response to gas shutdowns, we’ve managed some of the city’s most complex property emergencies. Our executives are on call year-round, backed by vendor partners with strict response time standards.
We support client properties with custom website sub-pages, downloadable forms, and digital applications. Our platform integrates with BuildingLink, MyBuilding, and Domecile.com for resident engagement, work orders, and document management.
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