PROPERTY MANAGEMENT

Exceptional Service Doesn’t Sleep

Whether it be answering a service call in the middle of the night or educating board members on emerging technologies and impending regulations, we understand that property management is a journey rather than a destination and we seek to guide our clients down a pathway to a sustainable future.

FINANCIAL SERVICES

Not only is our Financial Department responsible for a variety of processes like billing, applying late fees, and handling accounts payable. We also provides our clients with an array of invaluable data reports, like Income and Expense reports, highly-detailed Cash and Capital Accounts reports, a comprehensive Common Charges Collection report, Statement of Outstanding Bills, and many others

BOARD RELATIONS

We view the relationship between the Board and the Solstice management team as one of the most crucial aspects of operating a building. We make it a priority to understand the Board’s vision and goals for the property, and we include the Board in all of management’s activities to the extent and detail preferred by the Board.

RESIDENT RELATIONS

Our entire team is readily available to assist with all unit owner and resident inquiries and respond to questions from board members, residents, professionals, and others within a business day, without fail.

TRANSFERS AND LEASING

Our Transfer Department is led by our in-house corporate counsel and is responsible for processing and expediting apartment transfers and leasing in accordance with the policies of our portfolio properties. We receive and process applications within 72 hours of receipt. Upon approval, the Solstice team schedules and implements closings with the seller and purchaser professionals.

CRISIS MANAGEMENT

We are highly experienced and efficient in coordinating and handling emergencies. Our ability to do so is a result of our good relationships with tenants and successful partnerships with most competent general contractors, who are available under strict minimum response times in times of need.

Contact Us

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